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@php
$last_status = '';
if ($last = $data['ticket']->ticket_status_histories()->latest()->first()){
if ($last->status_to_id){
$last_status = $last->to_status->name;
}else{
$last_status = $last->from_status->name;
}
}
@endphp
Ticket No. ({{$data['ticket']->id}}) - status :- {{$last_status}} .
{{$data['ticket']->ticket_type->name}}: {{$data['ticket']->description}}
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Ticket History
@foreach($data['ticket']->ticket_status_histories as $history)
{{$loop->iteration}}) status:-
@if($history->status_from_id == $history->status_to_id)
({{($history->status_from_id)?$history->from_status->name:'-'}})
@else
({{($history->status_from_id)?$history->from_status->name:'-'}} {{($history->status_to_id)?'->'.$history->to_status->name:''}})
@endif
@if(!$loop->first)
Content:
{{$history->comment_detail->comment}}
@endif
@if(!$loop->last)
@endif
@endforeach
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Mail By :- {{auth()->user()->name}}
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